What should I do if I need to send you replacement files?

In order to resubmit files to an existing order, you will need the following:

  • A valid order number.
  • The email address used when placing the order.
  • Press-ready files, built to spec.
  • File sizes less than 150 mb per file and less than 350 mb total for all files.
  • If you are uploading a mailing list, we accept the following formats: .xls, .csv, .dbf and .tab.

To begin uploading a file, click the Resubmit Files link in the top navigation next to the shopping cart link.

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