Archive for Shipping Questions

Where are you located?

Next Day Flyers has will call facilities on both the West Coast and East Coast of the US.
Here are the locations and hours of those locations:

West Coast

8000 Haskell Ave.
Van Nuys, CA 91406

Mon-Fri: 9am-7pm PT

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1431 W Knox St.
Suite B700
Torrance, CA 90501

Mon-Fri: 9am-7pm PT
Sat: 9am-4pm PT

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10930 Santa Monica Blvd.
Los Angeles, CA 90025

Mon-Fri: 9am-7pm PT

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East Coast

435 N. Midland Ave.
Saddle Brook, NJ 07663

Mon-Fri: 9am-6pm ET
Sat: 9am-noon ET

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Can I get a sample of my order before it prints?

We offer an email proof for an additional of $19.99 and a color proof for an additional fee of $40 that we can ship overnight to you.

How can I change or update my shipping address?

If you would like to update or change your shipping address, you may contact our Customer Care team at 800-251-9948 and we will be happy to assist you with your request as long as your order has not left our facilities.

What shipping methods do you offer?

We offer FedEx as our standard shipping method with Ground, Express Saver, 2 Day and Overnight shipping options for your convenience.  We also offer Will Call services if you would like to pick up from our facility.  We offer other options that you can request by contacting our Customer Care team including Courier Service, Air Cargo and Freight.

What are the shipping rates/cost?

Shipping is calculated based on the weight of the product and the zip code of destination.

Is shipping included in the calculator’s final price?

The calculator does not include shipping costs.  Shipping costs are available once you have added all items to your cart during the checkout process.

What is Will Call?

Will call is a term that means “pick-up from a specific location.” Instead of having them delivered by mail, customers can pick up their prints from our print facilities in Torrance, CA, and Saddle Brook, NJ. This option is free. You can select this option on the checkout page in the “Select Shipping Method” drop down.

If I place an order with Next Day turnaround, what time can I expect them to be here tomorrow?

If you have selected Next Day turnaround and send a press-ready digital file by 6 pm PST, your order will be ready to ship or pick up from our location the next business day. A press-ready digital file requires no modifications or additional work, and is ready to print as-is. Business days are Monday-Friday.